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Newsletter-July 2018

Jul 17th, 2018


July 2018 Newsletter

From the CEO

Managing Open Postings.

If you are like most pharmacies that sell on MatchRX, items posted to the marketplace typically remain on the shelf until sold to another member pharmacy. During this “shelf time”, the NDC may be partially or fully dispensed to one of your patients while still for sale on MatchRX. If dispensed and the posting is not immediately updated or removed from the MatchRX marketplace, buyers will unknowingly purchase the item for a patient only to be notified shortly thereafter the order was canceled because the item is no longer available. This is a bad experience for the buyer AND the patient waiting for the medication. As a seller, below are a few tips to help keep postings accurate:

  • Place a MatchRX sticker on every item posted to the marketplace. When the item is dispensed, simply log into MatchRX and adjust the quantity or delete the posting. If time is an issue, take a quick photo of the item with your phone and make the adjustment at the end of the day. Need more stickers? Click here and we will mail you a free supply of 400 stickers.
  • Store the container upside down on your shelf (in addition to using the sticker) as a reminder.
  • Assign the management of your MatchRX postings to a tech. 
  • Allocate a dedicated shelf for posted items with a note that any item dispensed must be updated on MatchRX.

Make it a point to keep your postings up to date.  Doing so will help your seller rating and eliminate any unwanted surprises for the buyer and their patient.  Remember, MatchRX is designed to help independent pharmacies work together to improve pharmacy operations, cash flow, and patient services. 

Thank you for your continued membership and use of the MatchRX marketplace. We remain passionate about helping independent pharmacies not only survive but thrive.


John Kello, CEO

Pharmacy News

posted on 06.15.2018

Direct and indirect remuneration (DIR) fees create extra costs for pharmacies, patients, and the healthcare system.

And momentum is building to eliminate them.

More than 115 healthcare organizations are currently pushing legislation to eliminate the fees. (…read more)

posted on 06.21.2018

There is growing support to allow pharmacists to prescribe medications, according to a British Journal of Clinical Pharmacology review of a large number of studies in many countries. (…read more)

posted on 06.27.2018

Sens. Shelley Moore Capito (R-W.Va.) and Jon Tester (D-Mont.) are leading a letter to HHS Secretary Alex Azar, urging him to address retroactive pharmacy direct and indirect remuneration fees in Medicare Part D as part of any attempts to lower drug prices. (…read more)

Helpful Hints

Tip 1: MatchRX experts are at your disposal.

We’re here to help. If you have any questions about posting, buying, shipping, MatchMoney, or need to train a staff member of your pharmacy, call us at 877-590-0808.

Here are a few tips:

  • Use the QuickSearch feature to quickly search by NDC or drug name / strength.
  • Click on the drug image to view additional item details and the sellers other items.
  • When posting an item, place the mouse in the NDC field and scan the package bar code with a standard bar code scanner.
  • Quickly check the marketplace comparison chart to be competitive when setting the price.
  • Add a note to let buyers know of any package or label markings.
  • Set text message alerts on your Profile page for quick notification of a sale or delivery.

Tip 2: Shipping frozen/refrigerated items in HOT weather.

It’s summer and it’s important to remember shipping frozen or refrigerated items during these hot months need extra attention. Here are some tips:

  • Check how many hours your cool pack will keep contents cool. Important to note since travel time is overnight.
  • Wrap item in a plastic bag to keep from water damage.
  • Make sure the item is touching the cold pack, this will ensure the item stays cold.
  • Use a Styrofoam box, it makes for a great insulator. Keep a stack in your pharmacy.
  • Prepare your shipment, but keep the product in the freezer until FedEx picks-up your box.
  • Add a green “Refrigerated Item” sticker to your box, supplied to your pharmacy allowing the buying pharmacy to identify the frozen/refrigerated box. Out of stickers? contact In a pinch? Write “REFRIGERATED/FROZEN” on the box with a sharpie.

Tip 3: Shipping in a sturdy box is the best and only way to minimize the chance of transit damage.

A sturdy box with filler will protect your item from denting, squeezing a bottle, or popping the bottle top. DO NOT SHIP IN PADDED ENVELOPES! Remember, your box is included with other shipments in the FedEx truck, most being larger and heavier. Shifting will likely occur while in transit. We suggest the following tips when shipping:

  • Use a sturdy box and add paper to prevent the item from traveling in the box.
  • Adding cotton to the top of bottles helps prevent pills from chipping.
  • Pack all items tightly inside the box and use packing tape to seal all box flaps.
  • Do not use Express boxes for ground shipments.
  • Keep a collection of sturdy boxes in the back of your pharmacy.

Questions? call us at 877-590-0808 or email

Need more MRX stickers to quickly identify posted items? They’re free, click here to request more.