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Newsletter-July 2019

Jul 12th, 2019


July 2019 Newsletter

From the CEO – Serialization

A lot of communication is starting to circulate about DSCSA requirements related to serialized inventory, track-and-trace, and its impact on pharmacy.  A little background….. starting November 27 2018, drug manufacturers were required by law to add a new product identifier (serial number) to the label of an item packaged on that date and forward. Drugs in the supply chain packaged by the manufacturer BEFORE November 27 2018 are considered “Grandfathered” and not subject to the serialization requirement. Beginning November 27, 2019, wholesalers are required by law to only purchase serialized items from the manufacturer, unless it is documented by the manufacturer as “Grandfathered”.  

As grandfathered product works its way down the supply chain, purchases from your wholesaler could be a mix of serialized and grandfathered product. As a best practice, inspect all deliveries from your wholesaler for a serial number on the packaging. If a serial number does not exist, make sure the wholesaler provides documentation validating it as “Grandfathered” product.  This information should be included in the Transaction History, Transaction Information, and Transaction Statement (3T’s) provided by your wholesaler. 

How does this impact using MatchRX? Buying and selling for a specific patient need will continue as before. Both serialized and grandfathered product can be transacted on MatchRX. Over time, your inventory will slowly transition from grandfathered to serialized product. In the coming months, we will modify MatchRX to capture the serial number when applicable to a sellers posting. Per the DSCSA, beginning November 27, 2020 dispensers must capture and record serial numbers on all purchases unless the item qualifies as “Grandfathered”. As always, we will keep our members informed of any developments pertaining to the DSCSA and its impact on your pharmacy.

We are passionate about your business, and will continue to educate, innovate, and offer new services to help grow your profits and improve your cash flow & patient services. We value your membership, and encourage you to make MatchRX an everyday part of your pharmacy operations. 

John Kello, CEO

New Features/Functionality with MatchRX 3.0

Multi-Seller Cart

When shopping the marketplace, buyers can add items from multiple sellers to a single cart session. Each sellers other items will be displayed allowing you to select additional items and save on shipping. Upon checkout, the cart will split into multiple orders allowing you to select a separate shipping method for each order. Multiple sellers in the same cart will save you time when shopping the marketplace.

Congratulations to our Yeti winners!

Thank you for all the feedback, testimonials and photos! We loved reviewing all the submissions. Congratulations to our 10 winners! Enjoy your Yeti and remember to post a photo on our Facebook or Twitter page.

  1. Medical Center Pharmacy
  2. Tristate Pharmacy
  3. Stillwater Family Pharmacy
  4. Four States Pharmacy
  5. Brehme Drug
  6. C&C Pharmacy
  7. Red Door Pharmacy and Gifts
  8. Rann Pharmacy, Inc.
  9. Denbigh Pharmacy
  10. CJ Pharmacy

Survey Results

Pharmacy News

posted on 06.19.2019

Staying current in the pharmacy profession can be daunting, especially since the amount of information pharmacists are expected to know continuously increases. There were a record breaking 59 new drug approvals in 2018, which is the highest in the past 10 years. 

The “Oath of a Pharmacist” that is recited at pharmacy school graduations states: “I will accept the lifelong obligation to improve my professional knowledge and competence.” Staying abreast of professional information in the pharmacy world can include a variety of techniques such as attending continuing pharmacy education (CPE or CE) programs, reviewing drug information updates, and networking. When I taught at Nova Southeastern University College of Pharmacy, I always told my students that it is impossible to memorize everything, but it is important to know how to find the information when you are asked a drug information question. (…read more)

posted on 06.14.2019

Think about your last experience in a retail store. Did you pause for a brief moment at the front of the store, and then turn right? You’re not the only one. Did certain fixtures or displays catch your eye as you made your way to the product you wanted? That’s not a coincidence. Was the most necessary item on your list located at the back of the store? Not an accident.

“Everything, everything in retail is done for a reason,” said Bob Mayslak, a retail design consultant with Gladson Design Group, a Syndigo company that helps retailers plan and execute in-store arrangements. “There’s quite a bit more science to it than you would think.”

The science of store layouts has been studied, tested, and honed by corporate retailers and big-box giants for decades. In the end, the science is about money. How do you arrange your store layout to move the most merchandise? And to enhance the customer experience so they keep coming back? (…read more)

posted on 07.08.2019

President Trump on Friday said his administration is writing an executive order to require drug manufacturers to offer the United States government among the lowest prices in the world, in comments that were not immediately clear to many experts on the nation’s health care system.

President Trump on Friday said his administration is writing an executive order to require drug manufacturers to offer the United States government among the lowest prices in the world, in comments that were not immediately clear to many experts on the nation’s health care system. “We’re working on a favored-nation clause, where we pay whatever the lowest nation’s price is,” Trump said. Until Friday, the White House had made no public mention of a broad executive order. (…read more)

Helpful Hints

Tip 1: Did you know you can request additional FedEx insurance?

Congratulations, you just sold an expensive item. If you want to increase the insured value of the shipment before it leaves your pharmacy, contact our customer service team to assist. All shipments processed through MatchRX are automatically insured by FedEx for up to $100.

A MatchRX representative will process additional FedEx insurance for your shipment and provide you with a new label and tracking number. Remember, it’s important to understand how to package your item to help prevent damage while in transit. Our team will review proper shipping practices with you at anytime. Don’t hesitate to contact us at 877-590-0808 or email

Tip 2: Small shipping stations are very helpful.

It’s always a good idea to keep sturdy boxes on hand for shipments to other pharmacies. Having a small shipping area for MatchRX sales ensures packages will be shipped in a timely fashion and arrive unharmed through it’s journey to the buyer. Keep in mind that your small box is being loaded next to large heavy boxes in the FedEx truck. Protect your investment. Remember, the Seller retains ownership and the financial responsibility of the item until the item is delivered and inspected by the Buyer. Orders must be boxed in conformance with drug manufacturer storage and shipping requirements and FedEx general packaging guidelines. Please, do NOT ship items in an envelope.

Did you know?

MatchRX offers free FedEx Express boxes to all our members. Simply contact customer service at 877-590-0808 or email Need additional information regarding shipping? Visit our Shipping Center page.

Tip 3: Tips when shipping items in warm weather.

As the weather begins to warm up, we need to take additional steps in keeping items cold during shipment. What items would this apply to? Any frozen, refrigerated, or gel capsules. Here are a few tips:

  • Ship all items in a water-resistant box.
  • Secure or wrap the item with a gel/cold pack. Verify cold packs will maintain temperature for the duration of the shipment.
  • Place the item in a thick plastic bag (i.e. zip-lock) to help with condensation from the cold pack.
  • Add packaging filler or use a double-wall box to prevent holes or dents from cold packs.
  • Keep the box in your refrigerator/freezer until FedEx arrives.

Need assistance? Our team is happy to help.

Contact us at 877-590-0808


Need more MRX stickers to quickly identify posted items? They’re free, click here to request more.