DEA Number Password Forgot Password?

User Guide

  • How do I search for a prescription drug by name and/or NDC number?

    1. Click Buy
    2. Type in the first few letters of a product name in quick search or enter the 11 digit NDC number
    3. Choose preferences from drop-down menus
    4. Click Search

  • How do I search for a prescription drug alphabetically?

    1. Click Buy
    2. Click the letter that with the first letter of desired product

  • How do I search for a prescription drug by browsing?

    1. Click Buy
    2. Click Search All

  • How do I buy a prescription drug?

    1. Search for desired product
    2. Click on product photo, name, or View/view details
    3. Select packages available
    4. Click Add to Order
    5. Click Confirm Order

  • How do I track my shipment?

    1. Click Manage
    2. Click Buying/Selling Activity
    3. Click FedEx Tracking Number

  • How do I confirm a delivery?

    1. Click Manage
    2. Click View/Confirm button
    3. Select Yes/No next to each product
    4. Click Submit

  • How do I delete a posting?

    1. Click Manage
    2. Click My Postings
    3. Click Delete

  • How do I get a copy of an invoice?

    1. Click Manage
    2. Click Buying Activity/Seller Activity
    3. Click History
    4. Click Order number

  • How do I post a Prescription Drug?

    1. Click Sell
    2. Enter NDC
    3. Complete requested information
    4. Click Post

  • How do I edit a posting?

    1. Click Manage
    2. Click My Postings
    3. Click Edit Icon
    4. Edit information
    5. Click Save

  • How do I confirm an order?

    # Click Manage
    1. Under Seller Confirmation
    2. Click View/Confirm button
    3. Select Yes next to each product
    4. Select Shipping Date
    5. Click Submit

  • How do I track my order?

    1. Click Manage
    2. Click Selling Activity

  • How do I put a prescription drug on my Wishlist?

    1. Search for product
    2. If not available
    3. Click Add To Wishlist

  • How do I review my Buying History?

    1. Click Manage
    2. Click Buying Activity
    3. Click Purchase History

  • How do I review my Sales History?

    1. Click Manage
    2. Click Selling Activity
    3. Click Sales History

  • How do I add a contact to my profile?

    1. Click on your login name located on the top right
    2. Click Profile
    3. Click Contacts Manager
    4. Click the Plus Sign
    5. Click Save

  • How do I change my password?

    1. Click on your login name located on the top right
    2. Click Profile
    3. Click Change Password
    4. Enter new information
    5. Click Save

  • How do I package frozen or refrigerated items?

    1. Refrigerate/freeze products per manufacturer’s guidelines
    2. Pre-cool a leak proof container
    3. Double bag product
    4. Leave space around the items for coolant/dry ice
    5. Seal properly

  • How do I print the packing checklist and FedEx shipping label?

    1. Click Manage
    2. Under Transaction Center/Seller Confirmation
    3. Click View/Confirm
    4. Confirm the availability/Select Shipping Method and Submit
    5. Click Print

  • How do I reprint packing checklist and FedEx shipping label?

    1. Click Manage
    2. Click Selling Activity
    3. Click Pending
    4. Under Shipping Documents
    5. Click View/Print

  • How do I ship my products?

    1. Print invoice/packing checklist and FedEx shipping label
    2. Sign and date packing checklist and insert into the package
    3. Follow special instructions for frozen, refrigerated dry items (see Shipping Center)
    4. Pack and ship via FedEx