Frequently Asked Questions
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buyer Questions
Where do these prescription drugs come from?
They come from licensed independent pharmacies across the country, including those with:
- Patients who moved or changed prescriptions
- Medications recently off-patent
- Overstock or package sizing issues
These pharmacies aim to reduce waste by making their surplus available to other independent pharmacists and their patients.
What are the fees for buying prescription drugs and what do they cover?
There are no platform fees for Members that purchase from the marketplace.
When will I have to pay for my purchase?
Payments are debited from your bank via ACH at the time the seller ships your purchase.
Are there any prescription drugs I won’t find on MatchRX?
Schedule I – V, REM, and expired prescription drugs from other pharmacies are not allowed in the marketplace. Only non-controlled, in-dated items may be listed for sale by other pharmacies.
Seller Questions
Is the MatchRX site secure?
Yes, MatchRX uses industry-standard security measures and SSL encryption to ensure all communications and transactions are secure.
Is it legal to transfer my overstock prescription drugs to other pharmacists?
Yes, but only in states where such transactions are permitted. MatchRX only operates in those states that permit these transactions. Please refer to our User Agreement for details on terms and conditions.
When will I receive payment when I sell an item to another pharmacy?
Payments are credited to your bank via ACH within five (5) business days after the Buyer confirms receipt and acceptance of the order.
What are the benefits of using MatchRX instead of returning in-dated items to my wholesaler?
- You set the sale price for your items.
- Payment is processed within a week, compared to the 4-6+ weeks with wholesalers.
- Posting items is free and unlimited.
- Your overstock benefits other independent pharmacies and their patients.
- Unlike wholesalers, who have strict return conditions and restocking fees, MatchRX offers you more flexibility and faster cash in hand.
General Questions
How do I register as a Pharmacy?
To register as a Pharmacy, simply complete the online registration form. Additional documentation will be required in order to validate your registration. Most registrations with documentation are typically processed within two business days.
Why do I have to provide my bank account and routing number when registering with MatchRX?
MatchRX uses Automated Clearing House (ACH) to debit funds from your account on purchases from other pharmacies. It’s the simplest, most secure, and cost efficient method to transfer funds. We require a signed ACH form and check image or bank letter displaying a valid bank routing and account number to ensure accurate processing. Images of starter checks are not accepted. An image of the owner’s drivers license is also required. This security measure helps protect against fraudulent charges and fund diversion. By providing this information, you are helping to make the MatchRX marketplace more secure.
Members have the choice to use ACH or credit card when purchasing from our wholesale partners.
If I own more than one pharmacy, do I need to register them separately?
Yes, each pharmacy must be listed separately as every pharmacy has its own state license number. Delivering prescription drugs only to registered locations provides a secure transaction in compliance with the Drug Supply Chain Security Act track and trace requirements.
Is there a membership fee?
Join MatchRX for free with no fees or contracts.
What are the advantages of using MatchRX to purchase?
Trusted since 2010, MatchRX combines both wholesale-to-pharmacy (W2P) and pharmacy-to-pharmacy (P2P) items in a single easy to use marketplace, saving both time and money.
What are the advantages of using MatchRX to sell my overstock and shorted dated items?
- At MatchRX you determine the sale price of your item.
- Cash is transferred to your account within a week of sale, compared to 4-6 weeks or more with a wholesaler or reverse distributor.
- It’s absolutely free to post as many items as you’d like.
- The items listed benefit other independent pharmacies and their patient population.
- Avoid expensive wholesaler restocking fees and restrictive return policies.
Are transactions processed through MatchRX DSCSA Compliant?
Yes. Pharmacy-to-pharmacy (P2P) transactions facilitated through MatchRX are for a Specific Patient Need, as defined by the Drug Supply Chain Securities Act (DSCSA).
Wholesale-to-pharmacy (W2P) transactions facilitated through MatchRX are processed by the wholesaler in their normal course of business, adhering to all DSCSA requirements. Each order is fulfilled by the wholesaler and shipped directly to your pharmacy.
How do I apply to purchase from a Wholesaler?
You must be a current MatchRX member – Apply here.
MatchRX utilizes a Universal Application that quickly allows you to apply to multiple wholesalers at the same time. Simply complete the brief Universal Application, submit, and the wholesalers you selected will be notified to approve / deny your application. Once your application is approved, you will be able to add the wholesaler’s items to your cart and check out.
How do I place a W2P order?
Placing an order is easy. Use our quick search filters to narrow down your search and price compare, add to cart, and checkout.
When will I pay for my order?
If paying by ACH, the Buyer’s account is charged when the Wholesaler confirms the shipment of the Prescription Drug.
If paying by credit card, MatchRX will authorize the Buyer’s credit card upon checkout to secure the funds. The credit card will be charged at the point of shipment for the shipped order amount.
Can I select the shipping courier?
No, all Prescription Drugs are shipped via the courier chosen by the Wholesaler and paid for by the Wholesaler when free shipping thresholds are met.
What are my responsibilities when purchasing from a Wholesaler on the MatchRX marketplace?
Buyer should confirm and record all information related to the item received including but not limited to date received, NDC, price, quantity, expiration date, lot number, and serial number within (2) business days upon delivery.
By selecting and agreeing to purchase Prescription Drugs from a Wholesaler, Buyer expressly warrants that the item will be tracked and received in accordance with the DSCSA.
How do I register as a Wholesaler?
What is the DSCSA & the purpose of the law?
DSCSA is a federal law and stands for the Drug Supply Chain Security Act, which is Title II of the Drug Quality and Security Act (DQSA). The DSCSA mandates a full supply chain traceability system from pharmaceutical manufacturer to pharmacy dispenser for prescription drugs being distributed in the United States. The law was signed and enacted by President Obama on November 27, 2013, replacing a 50-state patchwork of pedigree requirements with one federal traceability solution. The law is being phased in over a ten (10) year period and is scheduled to be complete on November 27, 2023.
Are dispensers (independent and chain) required to be compliant under the law?
Yes. Anyone who is authorized to dispense prescription products to patients – including but not limited to pharmacies, clinics, hospitals, physicians, and long-term care facilities – is considered a dispenser and has certain product tracing obligations under the DSCSA.
Is an independent pharmacy considered an Authorized Trading Partner under the DSCSA?
Yes. The DSCSA defines Authorized, in the case of a dispenser, as having a valid license under State law. The DSCSA defines Trading Partner as a manufacturer, repackager, wholesale distributor, or dispenser who transfers direct ownership of a drug product to, or accepts direct ownership of a drug product from a manufacturer, repackager, wholesale distributor, or dispenser.
What is a transaction for a ‘Specific Patient Need’ under the DSCSA and how does it apply to transactions processed through MatchRX?
The term specific patient need is defined by the DSCSA as the transfer of a product from one pharmacy to another to fill a prescription for an identified patient. Such term does not include the transfer of a product from one pharmacy to another for the purpose of increasing or replenishing stock in anticipation of a potential need. Click here to reference FAQ #4 from the FDA’s DSCSA website. Industry interpretation for Specific Patient Need includes situations in which a dispenser has a prescription in hand for an identified patient, a recurring prescription for an identified patient, or written/electronic notice from a provider that a prescription for an identified patient is forthcoming.
Transactions processed for a Specific Patient Need are exempt from the requirements of the DSCSA. Reference DSCSA Section 582(d)(1)(A)(ii). The selling dispenser is not required to pass, and the buying dispenser is not required to receive the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). The MatchRX packing slip and invoice will satisfy DSCSA reporting requirements.
FDA draft Guidance document FDA-2017-D-1956 Industry Identifying Trading Partners Under the Drug Supply Chain Security Act expressly states that a wholesale distributor license is not required when a dispenser transfers a product to another dispenser for a specific patient need.
The National Community Pharmacy Association (NCPA) published in the February 2016 DSCSA Fact Sheet “The transfer of a product from one pharmacy to another (regardless of whether the two pharmacies are affiliated in any way) to fill a prescription for an identified patient is exempt from the definition of Transaction within the DSCSA, and therefore not subject to the 3T requirement.
Click here to view the document or paste the following URL in your browser window: http://www.ncpa.co/pdf/track-trace-fact-sheet.pdf
What is a transaction for a ‘Declared Public Health Emergency’ and how does it apply to MatchRX?
Transactions processed for a Declared Public Health Emergency are exempt from the documentation requirements of the DSCSA. Reference DSCSA Section 581(24)(B)(iii). To qualify as an emergency, a notice must be issued by the Department of Health and Human Services. The selling dispenser is not required to pass, and the buying dispenser is not required to receive the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). The MatchRX packing slip and invoice will satisfy DSCSA reporting requirements.
How do I store and retrieve transaction data within MatchRX?
MatchRX retains all transaction data in perpetuity, meaning you can retrieve and print information on demand by visiting the My Orders Tab and clicking on the Sell and Buy History links. You can also run a transaction statement for a user defined date range by clicking on the Dashboard link at the top of the page, and then on the Activity Reports link in the Quick Links section. This report can be printed or exported to excel for additional reporting formats.