Step 1: Access the Dashboard
- From your dashboard, locate the “Sales in Progress” section and click on the “Open Sales Orders” button. You will be directed to a page displaying important details about your Open Sales Orders, such as Order Number, Shipping Method, and Order Status.
Step 2: Locate the Order
- To locate a specific order, either click on “Show More” to view additional orders or enter the order number in the green search bar at the top of the page.
Step 3: Confirm the Order
- When you find an order that requires action, click on the orange “Confirmation Order” button to view the order details.
- If the item is no longer available, simply click “Out of Stock” and “Submit”. If the quantity has changed, select ‘Revise Quantity Package’ and modify the order. Click the ‘Submit Revision’ button to notify the buyer to approve or cancel the revision.
Step 4: Prepare for Shipment
- Once the order is confirmed, proceed to the “Shipping” section. Select the date and time for FedEx to pick up the package. All shipments are automatically insured for $100, but you can select additional FedEx insurance to ensure your shipment for the total order value.
Step 5: Confirm the Order Again
- Click the “Confirm Order” button to proceed to the “Order Confirmation Page.” Here, you can click the orange ‘View Shipping Label and Packing Checklist’ button to view the packaging instructions. Follow the instructions carefully to ensure the contents of your shipment are protected. Print the packaging slip and FedEx label, sign the bottom of the packaging slip, place the item and packaging slip into a sturdy box, and attach the FedEx label to the outside of the box.
Step 6: Notify FedEx and the Buyer
- Fortunately, FedEx has already been notified of the pickup, and MatchRX will notify the buyer that the shipment is on its way. When the item is delivered, funds will be transmitted to your bank account. Click on “Go to Open Orders” to confirm additional orders or return to the Buy Page.
- You’re all done!
Step 7: Contact Customer Service
- If you require further assistance, our customer service team is here to help. Simply click the “Chat” icon at the lower right of your screen, or give us a call.
- By following the step-by-step guide to confirming and shipping your orders on MatchRX, you can streamline your sales process and ensure faster payments for your overstock pharmaceuticals. Not only does this benefit you as a seller, but it also helps other independent pharmacists to replenish their inventory with the medications they need. By providing a positive experience for the buyer, you are not only helping to meet their needs but also contributing to a healthier and more efficient online overstock buying/selling market. So, whether you are a seasoned seller or just getting started, following these instructions will have you on your way to quicker payments and helping to make a difference in the local pharmacy community.
